• Service Pro Ltd is committed to ensuring that your privacy is protected and will only use and store your personal data in line with the General Data Protection Regulation (GDPR) 2016 and the Data Protection Act 1998.

    We collect and use your personal data in order to provide services you have requested from us. We will not disclose your personal data to any third parties.

    Our Privacy Policy below sets out how we collect, use and securely hold your data.

    1. What is GDPR?

    In summary the General Data Protection Regulation 2016 (GDPR) is a piece of EU legislation passed by the European Parliament in 2016. It is enforceable in all EU countries from May 25, 2018.

    The GDPR aims to make it simpler for people to control how companies use their personal details.
    Strict rules mean companies will not be allowed to collect and use personal information without the person’s consent.
    Data includes things like a person’s name, email address and phone number, and also internet browsing habits collected by website cookies.

    2. Information we collect from you

    We will collect and process the following data about you:

    We collect your email address and name so we can keep in touch with you with our latest electrical safety information and current offers.

    We will keep your details you provide to us until such time as you tell us not to

    Information you give us.
    This is information about you that you give us by filling in forms on our website (our site)
    or by corresponding with us by phone, e-mail or otherwise.

    3. How do we use this Information?

    Information you give to us.
    We will use this information:

    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

    4. Security

    Unfortunately, the transmission of information via the internet is not completely secure, we will endeavour to take all reasonable steps to protect your personal information.

    However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

    Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    5. Your rights

    UK data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above.

    We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.

    6. Changes to our privacy policy

    Any changes we make to our privacy policy in the future will be posted on this page, please check back frequently to see any updates or changes to our privacy policy.

    7. Links to other websites

    Our website contains links to other third-party sites. Service Pro Ltd is not responsible for the privacy practices within any of these other sites.
    You should be aware of this when you leave Service Pro Ltd website, we encourage you to read the privacy statements on other websites you visit.

    8. Questions

    If you have any questions about this privacy policy or the way we handle your personal information, please contact us using the details published on this website

    We hope that we will be able to answer any questions or concerns that you have.

    Remember, before allowing anyone into your home to carry out work, ask to see their official identification.

    By taking these precautions, you’ll protect your personal safety and security and guarantee the long-term safety and security of your home or work premises.

    At Service Pro Ltd, we will always bring our ID and paperwork with us.